Privacy Policy
At Sandys Friends, your privacy is a top priority. We are committed to protecting the personal information you provide when you visit our website, shop for pet products, or use our services. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it. By accessing our website or making a purchase, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Information We Collect
1. Personal Information: This includes details like your name, email address, billing and shipping addresses, phone number, and payment information (collected through secure third-party payment processors). We collect this information when you create an account, make a purchase, or contact customer support.
2. Non-Personal Information: This includes technical data such as your IP address, browser type, device information, location, and browsing activity on our website. We collect this data to improve the functionality and user experience of our website.
We may also collect cookies, which help us remember your preferences and improve your browsing experience. You can manage cookie settings in your browser at any time.
How We Use Your Information
We use the information we collect to:
– Process and complete your orders.
– Communicate with you regarding your orders or inquiries.
– Improve and personalize your shopping experience.
– Send you promotional emails, newsletters, and special offers (you can opt-out at
any time).
– Provide customer support and address your requests or feedback.
– Protect against fraud and unauthorized transactions.
– Analyze website traffic and improve our website’s functionality.
Sharing Your Information
We may share your information with:
– Third-Party Service Providers: We use trusted third-party companies to help
with processing payments, fulfilling orders, managing our website, and providing customer support. These providers have access to your personal information only to perform specific tasks on our behalf and are required to keep your data secure.
– Legal Compliance: We may disclose your information if required by law, or in response to legal requests, such as a subpoena or court order, to protect our rights, safety, and the security of our users.
– Business Transfers: If we merge with, acquire, or sell our business to another company, your personal information may be transferred as part of the transaction, but we will notify you before any such transfer takes place.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze web traffic, and display personalized content. You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features on our site.
Security of Your Information
We take reasonable steps to protect your personal information using encryption and secure servers. However, no data transmission over the internet or electronic storage method is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
Your Rights and Choices
You have the right to:
– Access and update your personal information.
– Request the deletion of your personal data, subject to applicable laws.
– Opt-out of receiving marketing communications at any time.
To make any requests regarding your personal information, please contact us
at support@sandysfriends.com.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately so we can delete it.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@sandysfriends.com Â
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This Privacy Policy is designed to be clear and simple, ensuring that your customers feel confident about their data while using Sandys Friends* website. Let me know if you like to make any adjustments!
